Meet the People Who Actually Answer the Phone

Local mortgage professionals serving Ohio since 1985

A mortgage is too important for call-center scripts and mysterious email chains. At Concorde Mortgage, you work with experienced professionals who learn your situation, explain your options and stay accessible throughout the process.

We help homebuyers and homeowners:

Compare FHA, VA, USDA and conventional loans
Review programs from multiple lenders
Understand down payments, closing costs and monthly payments
Find financing for manufactured homes and new construction
Prepare for preapproval and closing
Get clear answers without the mortgage-industry fog

Why Work With Concorde Mortgage?

We do more than quote an interest rate and send you an upload link. We compare the numbers, structure the financing and explain the tradeoffs in plain English.

You will know what loan you are considering, why it may fit and what comes next. If something changes, we address it. If something does not make sense, we explain it.

Real people. Smart loan options. Straight answers.

Meet Our Ohio Mortgage Team

Jennifer Young
President
NMLS #217834
Phone: (740) 454-8876

jen@concorde-mortgage.com

Nearly 30 years with Concorde Mortgage — and she’s done it all.

Processing, underwriting, loan origination… if there’s a piece of the mortgage puzzle, Jennifer has mastered it.

She’s the reason things stay on track, close on time, and don’t fall apart at the last minute.

Call Jennifer

Kyle J. Cochran
Vice President | Loan Officer | Mortgage Strategist
NMLS #217846
Direct: (740) 891-0306

kyle@concorde-mortgage.com

20+ years helping thousands of Ohio families finance their homes.

Kyle’s strength? Finding solutions.

Whether you’re buying your first home, upgrading, or refinancing, he knows how to structure deals that actually work in real life — not just on paper.

Call Kyle

Dean Young
Loan Officer | Problem Solver
NMLS #217856
Direct: (740) 683-2531

dean@concorde-mortgage.com

40+ years in finance and insurance.
Zero patience for confusion.

Dean’s focus is simple: make sure you understand your loan — not just sign it.

If there’s a smarter way to structure your deal, he’ll find it.

If something doesn’t make sense, he’ll explain it until it does.

Call Dean

Molly A. Shaw
Loan Officer | Northern Ohio Specialist
NMLS #1832043
Direct: (740) 501-6413

molly@concorde-mortgage.com

Serving Northern Ohio including Canton, Akron, and surrounding areas.

Molly is all about making the process feel simple — especially if this is your first time.

No pressure. No confusion. Just clear guidance and quick answers when you need them.

Call Molly

Heather E. Stoffer
Executive Assistant
NMLS #2842857
Phone: (740) 454-8876

heather@concorde-mortgage.com

Originally from Louisiana, Heather Stoffer now calls Coshocton County home with her husband, Todd, and their two sons, Drayden and Kenton.

A proud self-proclaimed "chaos coordinator," she thrives on solving problems and keeping things moving. With a background in business leadership, operations management, and military service, Heather brings grit, integrity, and a servant's heart to every client.

She's passionate about making the mortgage process simple, stress-free, and focused on helping families achieve their homeownership goals.

Call Heather

Our Office Vibe

We take your mortgage seriously. Ourselves? Slightly less so.

We’re a close-knit team that talks to clients like real people—not account numbers. You may occasionally hear Harper Lee or Hazel Bea barking in the background, but when it comes to your finances, documents and closing deadlines, we are completely dialed in.

You won’t get call-center scripts, endless transfers or vague answers. You’ll get experienced mortgage professionals who answer the phone, explain what is happening and keep your loan moving.

Real people. Clear answers. Serious mortgage experience—without the serious-mortgage personality.

What Our Clients Appreciate

Our clients frequently tell us they value three things: we answer the phone, explain the numbers and keep them informed.

That may not sound revolutionary—but anyone who has spent two days trapped in a call-center maze knows otherwise.

For verified client experiences, read our Google reviews and see what Ohio homebuyers say about working with Concorde Mortgage.

Who We’re a Great Fit For

Concorde Mortgage may be a strong fit if you are:

Buying your first home and want someone to explain the process
Comparing FHA, VA, USDA and conventional loan options
Looking for a 0% or low-down-payment mortgage
Buying in Zanesville, Coshocton, Cambridge or another Ohio community
Interested in manufactured-home or new-construction financing
Seeking another opinion after being turned down elsewhere
Tired of being treated like a loan number

We cannot promise that every loan will be easy. We can promise straight answers, careful work and a team that will not disappear when you have a question.

Ready to Talk to an Actual Human?

Call Concorde Mortgage at (740) 454-8876 to speak with a local mortgage professional, or complete our short online form to begin comparing your options.

Call Concorde Mortgage